WHAT TO KNOW

Remote Online Notarization or RON, is the use of audio/visual technology to complete a notarial act when the principal is not in the same physical location as the notary public.

OneNotary is the platform used for all online notarization. It is equipped with the latest encryption technology to ensure proper identification, prevent fraud and protect our customers' sensitive information. We host our online notary service on a securely encrypted platform. OneNotary also allows us to keep both an electronic journal and an audiovisual recording of each notarization. 

You must have secure internet with a desktop, laptop or phone service that is equipped with camera and audio capabilities.

Before the appointment, the signee(s) are required to send a scan or photocopy of their I.D. (front and back copy)

Afterwards, the signee(s) will send copies of their documents in PDF form to be signed by the Notary Public.

DOCUMENTS SHOULD NOT BE SIGNED BEFOREHAND BY SIGNEE(S)

You will be notified when to sign during your session.

During your conference the Notary Public shall keep a recording of your online session.The record shall include a recording of the audio-visual conference that is the basis for satisfactory evidence of identity and a notation of the type of identification presented as evidence by the signer if the signer is not personally known to the online notary public.

Each notarial service, whether in person or online, requires identification. Signee(s) must present valid and active identification.

–State-issued driver’s license

–State-issued identification card

– U.S. military identification card– Passport

– Government issued photo ID

– Resident alien identification card (green card)

If your documents require more than one signee, there are two options:
- You and your second signer can be located at the same physical location. You must log into your session together with the Notary Public using the same 

device.

Or

- If neither signer is located at the same location, they must complete two separate transactions. Each signer will make their own separate appointment request and upload a copy of his/her own documents. Upon completion, you will have separately notarized documents to submit to your recipient agency or institution.

Some notarizations require a witness. If you're signing a  document  that requires a witness, please let us know before your appointment. You can simply send a reply email after your appointment is made. Or email us at info@notaryicons.com

After you've selected your date and time for your appointment. You will receive a confirmation email explaining the details of your appointment and fee. The email will contain a link for you to complete your payment. Please make sure to process your payment upon receiving your confirmation email. 

**All appointments will be cancelled if payments fail to process.

If there are any issues with your appointment or payment please email us directly at info@notaryicons.com or give us a call @ 281-529-5282

All signers must be physically located within the US during the notarization process.  All additional signers must be in the same physical location. If they are unable to do so, they will have to make separate appointments.